
WELCOME TO MY RESUME
LEARN ABOUT ME

PERSONAL STATEMENT
My Truths
-
Solving complex problems with sustainable and profitable solutions through people, processes, and systems is my passion.
-
Leading change across multidisciplinary teams must be done through a collaborative culture.
-
Enabling team members under your care to live up to their fullest potential is paramount. Assign then challenging jobs, develop a growth mindset, and you'll be amazed at what your organization can achieve.
-
Want to know more about what I can do for your organization? Get in touch today.

ABOUT NICHOLAS FAGAN
Living and working in Milwaukee, I have had the opportunity to learn so much in my field. I have been trained by a number of industry professionals, which means I’ve had many different experiences that have built me into the skilled professional I am today. Now, I’m looking for new challenges and hope to venture even further down my chosen career path, learning as I go. Find out more about me by getting in touch.

WORK EXPERIENCE
My Career
MANAGER CUSTOMER SERVICE AND SUPPLY CHAIN
July 2015 - December 2017
• Led team of 20 salary and 115 hourly associates in 24/7 unionized production environment
• Accountable all for shipping, receiving, and production planning activities for MillerCoors’ most complex and oldest brewery
• Set direction and strategy for all warehousing, production planning, and customer service functions
• Transformed outbound warehousing, doubling facings and increasing capacity by Xx% by implementing $XM racking system and associated equipment for finished goods product
• Planned and launched Xxxk sq. ft. offsite support facility for raw materials storage, sequencing, and finished goods cross docking
• Oversaw planning to implement $XM trailer yard reconfiguration, increasing transportation capacity and process capability
SUPPLY CHAIN MANAGER
August 2012 - July 2015
• Led business team to Class A certified Sales and Operations Planning Process
• Direct all aspects of the S&OP for the Race division: demand & production planning, inventory control
• Drive continuous improvement projects: execute fix or exit transformational business strategy, rationalization of product portfolio
• Led relocation of primary NASCAR warehouse, reduced costs by 20% annually
• Consistently achieve world class levels of customer service: 96% minimum fill rates, 100% to NASCAR
SUPPLY CHAIN MANAGER, COMPANY OWNED WHOLESALE AND RETAIL OPERATIONS
July 2008 - September 2012
• Analyze and interpret historical demand
• Propose and implement stocking solutions considering forward looking forecasting data
• Increased inventory turns by 41% while increasing unit shipments by 18%
• Achieved 3 consecutive years of record levels of EBIT and revenue at wholesale
• Launched 10 new wholesale tire center locations; increased total sites by 25%
• Designed, authored, implemented operations and inventory best practices and SOPs
• Designed, implemented, and supported on time and under budget successful launch of SAP ERP and SAP supply chain management module, replacing existing legacy systems
• Reduced retail inventory by 33%; increased inventory turns by 18%
• Awarded 2011 3rd quarter wholesale Sprit Award, typically given to sales management staff
MANAGER COMPANY OWNED WHOLESALE DISTRIBUTION CENTER
December 2007 - July 2008
• Grew top line YTD revenue 25% year over year
• Implemented daily ordering process, rationalized stocking levels, increased availability through more robust size offering while maintaining double digit inventory turn
• Increased customer service level through more frequent delivery to growth-sensitive areas
• Secured continuing capability development through emphasis on training human resources and increased engagement in performance management processes such as accountability
SUPERVISOR, SERVICE AND PARTS OPERATONS
May 2000 - October 2007
• Lead plant in achievement of industry benchmark levels of quality;
1.2 EPT for entire facility YTD
• Planned and executed major warehouse layout rearrangement resulting
in increased throughput
• Oversaw computerized warehouse management system and hourly
employees, ensuring proper accounting of inventory, resolution of
quality issues, and correct slotting of parts
MAINTENANCE COORDINATOR
December 2002 - March 2004
INBOUND / MAINTENANCE SUPERVISOR
March 2004 - November 2005
• Launched inbound receiving staff of 404,000 square foot warehouse
• Managed materials return program for approximately 350 customers,
handling $1M of inventory/month
• Reduced average customer credit wait time from 60 days to less than 25 days
• Directly supervised 8 full time UAW skilled and non-skilled employees
• Responsible for employee timekeeping, discipline, and safety compliance
MAINTENANCE SUPERVISOR CO-OP INTERN
October 2000 - December 2002
• Coordinated all maintenance activities for a 560,000 square foot warehouse
• Functioned as UAW-GM Quality Network Planned Maintenance Program Implementation Co-Chair
• Administered Local Information Technology Infrastructure as well as telephone infrastructure
• Maintained all hourly and salary training records and ensured
compliance with regulatory and corporate bodies
• Managed environmental conservation program and oversaw asset disposition process
• Implemented Information Lifecycle Management procedure and coordinated program
• Controlled $250,000+ in annual maintenance discretionary spending
• Participated as a member on Divisional Indirect Cost Reduction
Team, Divisional Building and Fixed Cost Reduction Team, and
Divisional Safety Chemical Reduction and Best Practice Team
• Developed Continuous Improvement Projects driving Lean Process Implementation
PERFORMANCE PARTS ENGINEERING INTERN
May 2002 - August 2002
• Participated in the development of a roots-type supercharger used on GM J-Body and N-Body vehicles
• Shaped engineering statements of requirements for the 572 cubic inch displacement Performance Parts crate engine and other miscellaneous accessory components associated with the project
• Collaborated with contracted firms to ensure quality in product development through logistical and purchasing issues
• Developed installation instruction booklets for consumers, ensuring ease of use and encouraging higher levels of perceived quality
PRODUCT SPECIALIST IN CONSUMER ELECTRONICS
June 1996 - October 1999
• Assisted customers with product selection and problem resolution
• Encouraged purchase of peripheral devices
• Functioned as departmental technical expert
• Supervised co-workers in areas of inventory control
• Directly supervised 16 full time UAW skilled and non-skilled employees
• Responsible for employee timekeeping, discipline, and safety compliance
• Oversaw initiation through completion of various major construction
special projects resulting in increased performance in areas such as cost and responsiveness
• Launched major initiative to replace entire mobile equipment fleet with new equipment, reducing structural cost through increased uptime
and increasing operational productivity through increased employee morale
• Participated as a key member of the Plant Quality Network Planned Maintenance Implementation Team
• Created 160+ page Quality Network Planned Maintenance Preventative Maintenance Procedures Manual and Inspection forms covering all plant assets
• Created Computer DVD Safety Training Integrated Curriculum
Management Software to UAW hourly and GM salary personnel Procedures
• Oversaw compliance with the Occupational Safety and Health
Administration's CFR 1910.1200 by coordinating the Plant Hazard Communication MSDS Program
GLOBAL SUMMER
INTERN
May 2000 - August 2000
• Oversaw Health and Safety operations as interim supervisor when needed
• Developed and implemented Planned Maintenance System covering over $3 million in assets
• Supervised full-time skilled trade employees and all related activities
• Responsible for coordinating essential equipment maintenance
• Participated in continuous improvement projects resulting in
increased productivity and throughput
• Developed and implemented visual control system for packaging supplies
• Set up Computer DVD Safety Training for the Columbus, Saint Louis, and Charlotte PDC's
• Oversaw Fork Truck Safety DVD training program for Columbus
FIELD SERVICE INTERN
May 1999 - August 1999
• Evaluated, diagnosed, and serviced all types of AC and DC motors and electronic drive systems
• Provided full service installation of motors and electronic drive systems
• Coordinated, supervised and debugged in-house installation of a $100,000 dynamometer and power
distribution system
• Managed installation and debugging of 2,300 Vac soft starter for large horsepower motors
SUPPLY CHAIN MANAGER, COMPANY OWNED WHOLESALE AND RETAIL OPERATIONS
July 2008 - September 2012
• Analyze and interpret historical demand
• Propose and implement stocking solutions considering forward looking forecasting data
• Increased inventory turns by 41% while increasing unit shipments by 18%
• Achieved 3 consecutive years of record levels of EBIT and revenue at wholesale
• Launched 10 new wholesale tire center locations; increased total sites by 25%
• Designed, authored, implemented operations and inventory best practices and SOPs
• Designed, implemented, and supported on time and under budget successful launch of SAP ERP and SAP supply chain management module, replacing existing legacy systems
• Reduced retail inventory by 33%; increased inventory turns by 18%
• Awarded 2011 3rd quarter wholesale Sprit Award, typically given to sales management staff
MANAGER COMPANY OWNED WHOLESALE DISTRIBUTION CENTER
December 2007 - July 2008
• Grew top line YTD revenue 25% year over year
• Implemented daily ordering process, rationalized stocking levels, increased availability through more robust size offering while maintaining double digit inventory turn
• Increased customer service level through more frequent delivery to growth-sensitive areas
• Secured continuing capability development through emphasis on training human resources and increased engagement in performance management processes such as accountability
"Make no little plans; they have no magic to stir men's blood"
Daniel Burnham
